Question 1

How is NOUS different from a shop management system like Tekmetric or Shopmonkey?

Accepted Answer

NOUS is front-of-house software: it answers calls, qualifies callers, and books appointments. Shop management systems like Tekmetric, Shopmonkey, and AutoLeap are back-of-house: they handle invoicing, inventory, and scheduling once a job is already booked. Most tire shops use both. NOUS keeps the shop full; the management system runs the shop.

Question 2

How does NOUS help a tire shop make more money?

Accepted Answer

Tire shops lose revenue when calls go unanswered. NOUS answers every call instantly, qualifies the need, checks inventory and pricing, and books appointments so high-intent callers don't hang up.

Question 3

Is there a long-term contract?

Accepted Answer

No. Run month-to-month with a 14-day free trial so you can exit if NOUS isn't the right fit.

Question 4

What's the trial like?

Accepted Answer

Try NOUS free for 14 days. Full platform access, setup, and support. If it's not a fit, walk away with no monthly platform fee owed.

Question 5

How fast is setup?

Accepted Answer

About 10 business days from kickoff to live. Faster on Pro and Elite where onboarding is prioritized. That includes training the agent, connecting your scheduler, testing, and a staged rollout.