Burst-pipe calls book at 4x the rate of routine work. But only if someone answers.
NOUS picks up at 2 AM, triages the urgency, sets a service-area expectation, and books the right kind of visit. Your customer hears a calm voice within one ring. You wake up to a calendar that filled itself overnight.
One missed emergency at 2 AM is one weekend job lost. Every weekend.
Burst pipes don't wait for business hours. Most of your highest-paying calls happen between 8 PM and 6 AM.
Customers in a panic don't leave voicemails. They call the next plumber on the search results.
Service-area mismatches eat your day: customers from out of zone, but nobody to qualify them before you're in the truck.
And when customers text instead of calling, nobody answers either.
Three steps to never miss a 2 AM call again
Tell us your service area, your pricing (hourly or flat-rate), how you sort emergencies, and what scheduler you use. We train the agent and connect everything. Live in 10 days.
Every emergency, every routine call, every follow-up SMS. The agent triages urgency, gates by service area, and books the right kind of visit.
Service windows on your calendar with arrival-time SMS to the customer. Call recordings and quality scores in your dashboard. Emergencies, not voicemails.
An AI phone system tuned for plumbing contractors. Every feature designed to land more emergencies and free your day.
Pricing
No setup fee during the pilot. No contract. Free for 14 days.
Based on Essential plan pricing.
Billed in USD. CAD prices shown for reference, actual amount converts at your bank's FX rate.
The line gets handled, every time
500 minutes/mo included
approx. 667 calls/mo at 45 sec/call
$0.30/min overage
Trained on your business. Ready wherever customers reach out.
1,300 minutes/mo included
approx. 1,733 calls/mo at 45 sec/call
$0.30/min overage
On autopilot, tuned every week by our team
2,600 minutes/mo included
approx. 3,467 calls/mo at 45 sec/call
$0.22/min overage (top-tier rate)
Need flexibility instead?
Book a demo to set up Pay-Per-Use.
Punch in your average service-call value, calls per month, and miss rate. Emergency calls are the highest-paying ones — and the easiest to miss.
Industry average is 15-25%
NOUS pays for itself in
Less than 1 day
$4,466 monthly benefit vs. $99 NOUS cost
Missed calls/mo
60
NOUS captures
60
Monthly revenue recovered
$4,331
60 captured → 21 sales opps → 11 booked → 8 jobs × $550
Admin time savings
$135
Current phone cost
$624/mo
Total monthly benefit
$4,466
Choose a plan to estimate
Monthly NOUS cost (Essential)
$99
$99 platform, 300 min within 500 included
Net monthly gain
$4,367
ROI
4,411%
Estimated annual customer lifetime value added
$30,561/yr
~8 new customers/mo × 20% retained × $1,617 lifetime value (1.75 visits/yr × $231avg ticket × 4 years)
Calculations are estimates based on industry averages. Actual results may vary.
FAQ
The practical details buyers ask before they trust an AI concierge with real customers, real calls, and real revenue.
Most service businesses lose revenue when calls, texts, and DMs go unanswered during jobs, rushes, or after hours. NOUS answers instantly, qualifies the need, books or routes the job, and follows up before the customer calls someone else.
No. NOUS handles repetitive calls, overflow, after-hours inquiries, quote follow-up, and message triage so your team can stay focused on the customers and jobs that need a human.
Different category. Those tools manage work after it is already captured. NOUS is front-of-house software: it answers the phone, qualifies the caller, and gets the job booked so the work shows up in the first place.
The experience is trained on your business, language, services, and escalation rules. If a conversation falls outside the rules or needs a person, NOUS hands it off instead of pretending.
Voice calls, SMS, website chat, Facebook DMs, Instagram DMs, booking workflows, follow-up messages, and outbound reminders. Email is not positioned as an answered channel.
Most businesses are live in about 10 business days, including intake, script setup, scheduler connection, testing, and a staged rollout.
No long lock-in is required. Run month-to-month with a 14-day free trial so you can exit if it is not the right fit.
Yes. NOUS is trained on your approved services, pricing rules, hours, availability, FAQs, and the way your team explains things. It can answer the routine questions and route edge cases to a person.
Yes. NOUS can send confirmations, respond to inbound SMS, and keep message follow-up moving so customers are not waiting for your team to get back to a keyboard.
Yes. Outbound workflows can handle quote follow-ups, no-show recovery, appointment reminders, review requests, and win-back campaigns based on the plan and setup.
Yes. NOUS supports bilingual English and French experiences, including Canadian French, with routing and escalation rules matched to your business.
Yes. Calls can be recorded, transcribed, scored, and reviewed from the dashboard so you can see what customers asked, what was booked, and where the experience can improve.
NOUS follows your escalation rules, summarizes the issue, and routes the customer to the right person or callback path.
Try NOUS free for 14 days. You get the real workflow, setup, and support. If it is not a fit, you can walk away without a monthly platform fee.
Built for plumbing contractors who'd rather be on a job than on the phone.
Book Your Free DemoLive in 10 days or less
Next step
Leave your details and we'll show you live how NOUS handles calls and messages for your business, plus a custom missed-revenue estimate.
15-minute call, no commitment
Live walkthrough with your use case
Custom missed-call revenue estimate